IMAP only syncs subscribed folders, either in Thunderbird or Outlook, so
when new folders are added, you have to have the client application
look, and then the user pick which to subscribe to. <smile> Now, I do
know that some Android phones, when setting up an IMAP account, will
auto detect and auto subscribe to the folders, FWIW.
Glad I was able to help!
--
*Glenn Meadows*
/Mayfield Mastering
2825 Erica Place
Nashville, TN 37204
615-383-3708/
On 8/16/2012 1:45 PM, Steven wrote:
> Yeah that worked thanks. Learn something new every day :) I figured
> it would sync up automatically.
>
> On 8/16/2012 2:38 PM, Glenn Meadows wrote:
>> Is she using her Outlook with an IMAP account? If I recall, it's a
>> similar deal to subscribe to the folders you want to see. I've not
>> used Outlook with Surge in sometime now. When I left that company,
>> they then switched to an Exchange based company, as we were sold to a
>> large international company with a huge Exchange infrastructure, and
>> the local Surgemail was removed.
>> --
>> *Glenn Meadows*
>> /Mayfield Mastering
>> 2825 Erica Place
>> Nashville, TN 37204
>> 615-383-3708/
>> On 8/16/2012 1:26 PM, Steven wrote:
>>> Ahh yes that works in Thunderbird thanks. But Outlook is another
>>> story. I have a lady who has about 20 User Folders she wants to be
>>> able to see in Outlook so I tested on my Thunderbird to see if it
>>> was a similar problem. Are User Folders really sort of like Public
>>> Folders for Exchange? If that were the case I think I'd see why it
>>> wouldn't work.
>>>
>>> On 8/16/2012 2:14 PM, Glenn Meadows wrote:
>>>> I presume you're using IMAP in Thunderbird. Have right clicked in
>>>> Thunderbird on the account, and clicked "Subscribe" to get the menu
>>>> that lists the folders on the server?
>>>>
>>>> --
>>>> *Glenn Meadows*
>>>> /Mayfield Mastering
>>>> 2825 Erica Place
>>>> Nashville, TN 37204
>>>> 615-383-3708/
>>>> On 8/16/2012 1:08 PM, Steven wrote:
>>>>> I've noticed people can set up "User Folders" in Surgeweb, but
>>>>> there is no way to get Outlook to see them even if I promote
>>>>> them. I also sometimes create new folders in Surgeweb under the
>>>>> inbox and it does not push those new folders out to Thunderbird or
>>>>> Outlook even after a restart of the mail client. There a setting
>>>>> I'm missing somewhere? I'm on the latest version of Surgemail as
>>>>> of about 2 weeks ago.
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>
>>
>>
>
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