Understsood on the buttons, he has hit ISSPAM on each one, but to no
avail. At this point, I've block listed the entire group of IP
addresses for now at the firewall, until they move somewhere else.
It's funny, nobody else has gotten on this spammers lists so far, so it
must have come from someone who is infected/compromised and got his
email address.
Appreciate the help, everyone.
--
*Glenn Meadows*
/Mayfield Mastering
2825 Erica Place
Nashville, TN 37204
615-383-3708/
On 10/10/2012 4:25 PM, Support wrote:
> Note: the block forever button is not for spam. It's for email from
> non forged sender that you don't want to see again.
> The 'isspam' button is for spam. Spammers change their details for
> every message so black listing the sender has no real value.
> I know this is confusing and it's likely that the user in question
> also used the isspam button and it may well have still failed to
> identify them. But it is important to use the isspam button for spam
> so I wanted to clarify the difference.
> (I Know this makes no sense, but people requested both features very
> loudly, so we added them.)
> ChrisP.
>
> Spam Control --> Deny users from IP's (g_deny)
> Spam Control --> Deny based on from envelope (g_ban_from)
> Steve
> -----Original Message-----
> From: Glenn Meadows [mailtoHIDDEN@mayfieldmastering.com]
> Sent: Wednesday, October 10, 2012 10:23 AM
> To: surgemailHIDDEN@etwinsite.com
> Subject: [SurgeMail List] Block specific IP addresses
> One of our users, is getting constant spam that is bypasssing the
> spam
> blocker system. He's sent multiple copies of the spam back to the
> system
> via the Block Forever button in WebMail, but they still arrive.
> They appear to be from the same block of IP addresses, and from 3
> domains.
> Where do I enter in the Surgemail configuration, the specific IP
> addresses
> and domain names to block?
> Thanks.
> --
> --
> *Glenn Meadows*
> /Mayfield Mastering
> 2825 Erica Place
> Nashville, TN 37204
> 615-383-3708/
>
> ------------------------------------------------------------------------
> Sent with YesImOnline email client http://yesimonline.com/yes (free
> client)
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