We have seen that when Internet explorer is the browser and wide screen mode is used in webmail.  Resetting IE has been the fix for us.  

On May 22, 2013, at 7:06 PM, Wayne Gregori HIDDEN@gorigroup.com> wrote:

> I have a user (my wife :) who can not login to webmail.  The screen gets to step 3 of 3 and stops... This has never happened.  I have rebooted the server with now affect.  any help would make my marriage stronger...
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> thanks
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> Wayne Gregori
> Cell: 510-219-3887
>HIDDEN@gorigroup.com
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