According to the reject message, it is the "g_block_files" command which isn't allowing the mp3 attachment.  Under "Attachment renaming options", which is within the "Spam Control" settings, you can control this behavior. 

The first "edit Rules" button brings you to a list of attachment types to block.  If you want to always allow mp3 files, remove that from this list and save. 

If you want only to bypass the rule for this particular sender, click the second "Edit Rules" button and enter the email address there of the sender.

After making this set of changes, make sure you either do a "tellmail reload" from the command prompt to activate the changes you made.  Restarting the server would have the same effect.

Ben




On 11/30/2010 11:55, Tim Meyer wrote:

Lyle,

 

I was not precise. The reject message came from the person trying to send to our server. I have checked g_block_files and MP3 are not lited. I listed the sending and rec. domains in: From or To address to bypass g_block_files.

 

Some people can send mp3 s to our client, and others are blocked as the message indicates.

 

 

From: Lyle Giese

Sent: Monday, November 29, 2010 4:26 PM

To: surgemail-list@netwinsite.com

Subject: Re: [SurgeMail List] MP3 problem

Tim Meyer wrote:

We have a client that needs to receive MP3 files. We have set her domain in the g_block_files field, but emails with MP3 attachments are still rejected.

 

67.224.79.5 failed after I sent the message.
Remote host said: 554 Failure Attachment of that name/type not allowed (nxxa11-18-10nightans59-294.mp3), setting g_block_files

 

We are running:   SurgeMail Version 5.0e3-3, Built Aug  9 2010 14:42:48, Platform Windows (Surgeweb Enabled)

 

These rejected emails are being sent from a Macintosh if that has anything to do with it.

 

Any help in this matter would be much appreciated.

------------------------------------------
Tim Meyer
CEO, JTM MultiMedia, Inc.
515-277-1990
www.jtmweb.com

1) Based on the edited log message, I am not clear if your server is rejecting the message or the far end.  If the far end is rejecting it, then you can not directly fix it.

2) I usually put the file inside a zip archive(I don't use MAC so...) and try sending that.

g_block_files is for setting the extension to block.  You would not list any domains in their and make sure .mp3 is NOT listed in g_block_files.

Lyle Giese
LCR Computer Services, Inc.