jody - we ARE the authoritative dns for the domain. i wish it was that 
easy :-)

david camm
advanced web systems
keller, tx

Jody McAlister wrote:
> Had something similar.  The person moved their webhosting to godaddy, but kept their mail with us.  Their designer set up the account in a generic way which created dns and mail entries for the domain when I was running dns and email for them.  The server was doing everything local so it never looked outside for the real information.
> 
> On Nov 30, 2010, at 1:59 PM, David Camm wrote:
> 
>> this may be off-topic, but it's driving me crazy.
>>
>> customer has an email account called info. works perfectly normally. used for receiving and is not sent from (although it could send).
>>
>> customer's website is hosted by godaddy. their contact form's program sends an email toHIDDEN@omain.com from an account called 'mailer@domain.com'. the domain's spf record allows the web server to send mail for the domain (a mx -all).
>>
>> mailer is, of course, defined in surgemail.
>>
>> the emails never arrive. none of the surgemail logs show any signs of emails fromHIDDEN@@domain.
>>
>> however, when the program is modified to send emails to, say, HIDDEN@main', it works perfectly.
>>
>> i've never encountered anything like this before. i have to believe good old godaddy is doing SOME sort of outbound filtering.
>>
>> does anyone have a clue? i HATE unsolved puzzles!
>>
>> david camm
>> advanced web systems
>> keller, tx
>>
>>
> 
> 
>