Hi
Log onto the server go to their mail folder and drill down to the required folder and delete content.

Is there any way to access a user’s Surgeweb interface via the Administration page?  I have a user that is filling their quota and after looking at the usage statistics and folders I see they have quite a bit of mail in the Trash and Sent Folders but they can’t seem to locate these folders to clear out the clutter.

 

Any advice on what I can do to resolve this situation remotely would be great.

 

Thanks,

Brian