Gateway out via another IP/server.

On 9/20/2013 9:34 AM, David Camm wrote:
> one of my customer's workstations got hacked and as a result a spammer 
> with an ip address in ukraine wound up using our system to send a 
> large amount of spam - actual number unknown.
>
> result: i've been blocked by sorbs.
>
> i've submitted a ticket to them (horrible system) and my ticket is 
> number 400+ in their queue.
>
> i've had several complaints form customers already whose emails have 
> bounced due to the block, and these folks are just innocent bystanders.
>
> is there anything i can do at this point, other than wait?
>
> david camm
> advanced web systems
> keller, tx
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