--- Original message --- 
Subject: Re: Surgeweb problem - reported byHIDDEN@server.lv 
From: Surgemail Support (Marijn) <surgemailHIDDEN@t@netwinsite.com> 
To: Millenium IT administrator <HIDDEN@millenium.lv> 
Date: Tuesday, 22/10/2013 7:58 AM

Those sound like two separate issues.

Wrt the message send failed. Is that repeatable or only the case for the error report? Under normal circumstances when surgeweb fails to send a message for some reason it should be reporting back a more useful error. 

Check the message delivery log, the surgeweb.log and maybe even smtp log to see if they provide a hint as to why the message is not getting accepted by the smtp server.

You say you have been making ssl changes. That could certainly have something to do with the user.cgi response when entering the settings. This command gets proxied by surgeweb so surgeweb needs to connect to user.cgi using the correct port etc. 

Are you connected on http or https when the error happens?

Again check the surgeweb.log to see if it is reporting any problem and let us know what you find.

Marijn

Hello,

Cannot send e-mails via Surgeweb.

Getting error:

Alert
Send failed
Your message will be reopened.

Last changes on server is adding GeoTrust SSL 30 day trial SSL cert. But im
not shure is this the problem.


Janis