It sounds like you are hitting the maximum limit of what surgeweb will display, let me explain as it is a little odd if you don't understand what is going on.

Surgeweb maintains all the contact information client side in the browser for fast access for autocompletion etc. If there were too many contacts the whole surgeweb experience slowed down to the point of extremely frustrating so surgeweb serverside limits the number of contacts it returns to the browser to 1000 by default. IE (around version 7) was the worst affected by this and Chrome (when I last tested some years ago) was least affected.

So you are probably seeing 1000 contacts displayed in surgeweb when you really have some more stored serverside and it is showing you the first 1000 it finds serverside. Note groups count as contact entries for this count so you may be seeing a little less than 1000.

There is a setting you can use to adjust this limit. In surgeweb config_*.dat files or users _user.dat files, say:
       maximum_addresses_per_book 2000

Just be aware that if surgeweb becomes noticeably slow for the users in question this may be the reason.


Also, I have been meaning to somehow improve this somewhat odd contact behaviour but it is a little tricky and as yet remains on the todo sometime list.

Marijn



On Saturday 14/12/2013 at 4:54 am, Wayne Gregori wrote:

I'm having a problem with contacts....

as I right click on some email addresses, as I attempt to add them to my contact directory, I'm presented with the message that they are ready exist in the directory, however, when I go to Contacts I cannot find them...

Wayne