Yuck.... that is a particularly nasty bug.

As yet noone else had ever reported it before but I have seen it 
happen once myself - probably 18 months ago - and when I went to track 
it down it went away and I've not seen it since. I believe the issue 
to be in the surgemail template parsing code that under some obscure 
conditions it manages to truncate a line or something and not serve 
all of the template characters - which will more likely than not 
result in a javascript syntax error and non functional surgeweb. The 
smallest of changes to the templates does seem to suppress the issue.

Certainly I just tested 6.5b-39 and it worked fine for me. Have you 
applied any other customisation or template changed that may be 
triggering this condition?


If no pass me your files that may affect the content of of the 
combined.js file. I think that just means:
      - surgemail.ini
      - surgeweb/custom/config_global.dat, 
surgeweb/custom/domain/config_domain.dat
      - any language customisation you are using
and I'll see if I can repeat the issue. It would also be really useful 
if you could capture the login in its broken state using Fiddler http 
proxy (http://fiddler2.com/) and send me the session archive so I can 
do a bytewise comparison of your web responses with my web responses.

If yes, send me your customisation too. Also try removing your 
customisation and see if that resolves the issue for you.

Thanks for that

Marijn



On Monday 16/12/2013 at 11:58 am, surgemailHIDDEN@etwinsite.com wrote:
> Hi,
>
> I was playing with 6.5b-39 and noticed problem with surgeweb ajax page 
> loading.
> Page load stops at fetching messages status.
>
> Loading SurgeWeb email forHIDDEN@omain.tld, fetching messages ...
>
> On page I have ability to click "Load basic HTML interface" in right 
> corner.
> Basic and mobile versions are working fine.
>
> Loading standard (Web 2.0) interface | Load basic HTML interface (for 
> slow computers)
>
> I tried to debug and found next.
>
> combined.js file
> line 24788
>
> alert('WARNING: Main SurgeWeb window unavailable - you must leave this 
> open while you are using surgeweb.\n\n Copy and paste message text 
> from here to save your return false;
>
> Then I noticed function > main_window_check
>
> I found that function in surgemail\surgeweb\tpl\ajax\sw.js
> I comment next line in that function and after that ajax page is 
> loading withouth problem.
> You maybe need to hit CTRL+F5.
>
> I tested with IE 10, Chrom, Firefor, Opera on windows 8 and debian.
> All latest versions.
>
> Can you check?
>
> Regards,
> Darko Bazulj