That's true of many IMAP clients, you have to subscribe to the folders 
you want to see on the server.

--
Glenn Meadows
Mayfield Mastering
2825 Erica Place
Nashville, TN 37204
615-383-3708

On 3/20/2014 8:19 AM, Brad Blix wrote:
> With Thunderbird you need to subscribe to the folders. Right click on 
> the account header and there is a "subscribe" option.
>
> Brad
>
>
> On Wed, Mar 19, 2014 at 6:30 PM, surgemail-support 
> <surgemailHIDDEN@t@netwinsite.com 
> <mailto:surgemailHIDDEN@t@netwinsite.com>> wrote:
>
>     That's unusual.  If you look with SurgeWeb do you see the folders?
>     Also if you look on the server do the subfoldres exist and do they
>     contain anything?
>         tellmail pathHIDDEN@yz.com <mailto:user@xyz.com>
>         cd (path)/mdir
>         ls
>             ChrisP.
>
>         I have an account where I see not folders (besides New Mail)
>         in my
>         Thunderbird clients (multiple).
>         However there are lots of subdirectories on the drive and
>         there used to
>         be folders before.
>         I also saw that despite my settings to move deteled mails to
>         "deleted
>         items", they are not there.
>         (Running Version 6.5a-1)
>         I did restart Surgemail and deleted and readded the account on
>         the
>         client with no change.
>         Thanks for your help
>         Stephan
>
>
>
>
> -- 
> Brad Blix
> 7Sigma Systems