I think you may be seeing the result of two issues. As already noted make sure the 400.vps file is mail user writable, but also I believe the the Avast memory requirements have changed again. Try upping the shmmax, and I suspect it will start working again.
In my testing, on two separate test systems (where avast was actually still running ok under surgemail that had not been restarted), running some of the av_avast commands on the command line were resulting in the previously seen error:
Avast initialisation failed, avworkInitialize returned 22
On both my test systems chaning the setting to
kernel.shmmax = 256000000
Seemed to make it all happy again... and you may have to update the value in the surgemail_start.sh script if you have one in there.
Let me know if you see similar results.
Marijn
On Tuesday 01/04/2014 at 8:20 am, surgemail-listHIDDEN@site.com wrote:
I have an issue with Avast I was running Avast without issues, as long as the set the
"sysctl -w kernel.shmmax=128000000"
Over the weekend I get an E-mail
"vpipe failures 25 in a row av_avast , See http://netwinsite.com/surgemail/help/avast.htm#vpipe"
which I am familiar with, but this time I can't get it going.
I also noticed my (Ubuntu server) is now at 14.04 I'm not sure if this is the culprit, but this time I can't get it to start, no matter what I do, I even tried to reinstall the avast portion it install i can runt the
/av_avast -update
I get
avastvpsreload: `/var/lib/avast4/400.vps' file is not writeable
and
if I try
/av_avast -test
This test will:
- dynamically load avast libraries (checking dependencies)
- attempt to scan an infected message
- attempt to scan a clean message...
Loading avast libraries
is virus database installed? (try running 'av_avast -update')... Aborting now
if I reboot the server and run
/av_avast -update
I get..
tcp: open (files.avast.com) binding to ()
tcp: Downloading If-Modified-Since: Tue, 01 Apr 2014 17:29:40 GMT
tcp: Not downloading. (/var/tmp/400vps.md5) has not changed since it was last downloaded.
tcp: Downloading (/var/tmp/400.vps) from (http://files.avast.com/files/latest/400.vps) via (), timeout 120 seconds
tcp: Open connection to (files.avast.com) and fetch (/files/latest/400.vps) 1.0
tcp: open (files.avast.com) binding to ()
tcp: Downloading If-Modified-Since: Tue, 01 Apr 2014 17:28:14 GMT
tcp: Downloaded 114058386/114058386 bytes /var/tmp/400.vps
new style update command syntax used
new style update command syntax used
virus database getting reloaded by running /usr/bin/avastvpsreload -d /var/tmp -l /var/lib/avast4 -a
lib_spawn: lib_spawn_detach(/usr/bin/avastvpsreload -d /var/tmp -l /var/lib/avast4 -a)
avastvpsreload: `/var/lib/avast4/400.vps' file is not writeable
Spawned program returned 4
Exit of condition of avastvpsreload is=4
Could not store status (SUCCESS) in avast/lastupdate.dat - Permission denied
Update completed :-)
done, so exiting
yet running
/av_avast -test
./av_avast -test av_avast.log: Permission denied
Switching av_avast to be running as same user as surgemail uid=8 gid=8
creating default av_avast.ini file as it does not exist
AV_AVAST STARTED
running "selftest"
This test will:
- dynamically load avast libraries (checking dependencies)
- attempt to scan an infected message
- attempt to scan a clean message...
This test will dynamically load avast libraries and attempt to scan an infected message and clean message...
Loading avast libraries
Loading libavastengine.so
library opened
lib: Avast dynamically loaded
avast! library loaded (libavastengine.so)
avworkInitialize returned 22
ERR: avworkInitialize returned 22! Aborting now.
Avast initialisation failed, avworkInitialize returned 22
is virus database installed? (try running 'av_avast -update')... Aborting now
Any Ideas I'm logged in with root.
Should I uninstall then reinstall? when I reinstalled I just installed on top of, since I don't' know the uninstall commands.
