If for somereason, someone got his original password, and got in and changed it, I would always make sure that the user NEVER set his password back to the original, witness what happened, he got tagged again. Glenn Meadows Mayfield Mastering 2825 Erica Place Nashville, TN 37204 P: 615-383-3708 C: 615-394-7717 On Sunday 13/04/2014 at 6:26 pm, David Camm wrote: > hey .... > > one of my users called me friday telling me he could not log in to his > account via surgeweb - got a bad password message. he's got nine > accounts and his was the only one effected. > > i logged in to admin and changed his password back and he was fine. > > then, i get another call yesterday saying he can't log in again. gave > him a new password of his choice and all was ok. > > we're using nwauth. > > since none of our other users (600+) have reported this, i'm convinced > it is a local problem and that there's some sort of malware involved. > his last scan didn't indicate any local problems. > > i've done some research on google and trend micro (which is what i > use) and can't find anything. > > does anyone in the community have any info? > > david camm > advanced web systems > keller, tx > >
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