Add me to the "it's great the way it is" list. Please don't speak for
me or our customers.
--Ed
On 05/04/2014 08:01 PM,HIDDEN@secs.net.au wrote:
> State your views no issues but dont say you are speaking on behalf of
> others. I am happy with the system the way it is
> On Sunday 04/05/2014 at 10:11 am, Chris Ferebee wrote:
>>
>> I don�t pretend to know about the economics involved, but I serve the
>> graphics design and advertising industry, and SurgeWeb is, to put it
>> mildly, an embarrassment from a purely visual standpoint.
>>
>> There is simply no credible explanation for the current state of
>> affairs except that NetWin does not have a designer on the team.
>>
>> I love SurgeMail - it�s a great product at a great price with great
>> support. The ease of administration is a major feature for me, and
>> that is why I haven�t even looked at trying to modify the stock
>> webmail skin. I run a small shop, and can�t justify the expense.
>>
>> In a way I�m reminded of the old days with CommuniGate Pro, which I
>> used to run before it migrated out of my price range. Its default
>> webmail skin was similarly embarrassing, and I finally paid good money
>> for a third-party skin that was clean and well-designed.
>>
>> More than once I�ve been tempted to install Roundcube as an
>> alternative webmail system, just so I don�t have to apologize for the
>> design of SurgeWeb anymore. It would even be feasible to write a
>> plugin for Roundcube to let users set up their autoresponders, which
>> would handle 99% of the functionality required that is not included in
>> the stock Roundcube distribution.
>>
>> For suggestions as to how the design of SurgeWeb might be improved,
>> just look at any of the numerous reskinnings Roundcube has seen over
>> the past several years. Any of them would be a vast improvement as a
>> general design language.
>>
>> If I may say so, I believe I speak for a good proportion of SurgeMail
>> users when I say that I wish NetWin would bring in a professional
>> designer on a contract basis, perhaps just for several months, to
>> thoroughly redesign SurgeWeb. The admin-facing web pages could
>> certainly use some designer love as well, but that�s a much lower
>> priority.
>>
>> Best,
>> Chris
>>
>>
>> Am 04.05.2014 um 01:33 schrieb surgemail-support
>> <surgemailHIDDEN@t@netwinsite.com
>> <mailto:surgemailHIDDEN@t@netwinsite.com>>:
>>
>> No not currently. At the moment we are keeping track of requests
>> to see if there is a common theme or feature that really stands
>> out, but we don't see change for changes sake as a good idea.
>> Users tend to get very upset at interface changes and we would
>> prefer the interface be stable and efficient and compatible with
>> most browsers than flashy or 'fashionable' or using the latest
>> mechanism which only works on browser 'x'. We have seen a lot of
>> requests but we haven't to date seen a lot of requests that all
>> pointed in the same direction :-)
>> So, intentionally no. But don't feel we are ignoring any ideas
>> suggested.
>> ChrisP.
>>
>> Is anyone externally or within Surgemail working on an
>> interface update for Surgeweb?
>>
>>
>>
>
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