Lyle, You are providing a lot more service than I would. The customer left. Surely, the customer would not expect you to keep emails after he left. Even if you "go the extra mile" my experience has been that a customer will not come back -- until 18 months has gone by and they finally realize that you were doing a much better job than everyone else. Don't grovel so much. Eric ------ Original Message ------ From: "Lyle Giese" HIDDEN@crcomputer.info> To: "surgemailHIDDEN@etwinsite.com" <surgemail-list@netwinsite.com> Sent: 7/30/2014 8:51:52 PM Subject: [SurgeMail List] deleted domain >A customer that left fairly recently(about 8 weeks ago) finally >realized that most of their salesmen were lazy and did not copy off >their email from my server. I had deleted their domain. However it was >still sitting in the deleted folder and showed up as a restorable >domain. > >However in the mean time, one of my mirrored server became corrupted >and I rebuilt it. If that matters. > >I went in and restored the domain. The users and the domain showed up, >but none of their old email. It looks like the domain itself was >restored but the mail was not copied back from the 'DELETED' folder. > >I copied the mail stores for the domain back, but none of their mail is >showing up via the web admin. I have tried recalcaulating their >mailbox, no luck. > >Not sure what I need to do to actually restore their email... > >Lyle > >
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