That command deletes all the matching queue files on disk, but any message which is currently being 'sent' (or trying to send) is effectively locked  so it can't touch them.

 

ChrisP.

 

Why didn’t it get them all the first time through?

 

Frank

 

From: Tom Cross [mailtoHIDDEN@a href="http://html.com.au/">html.com.au]

Sent: Tuesday, July 29, 2014 7:06 AM

To: surgemail-list@netwinsite.com

Subject: re: [SurgeMail List] Account Status settings

 

Hi

Changed password.

Ran tellmail delete_contains user@xyz.com<mailto:user@xyz.com> Changing the email to hacked user.

Returned "deleted 19/20 msg files (ccc@ddd.com.au<mailto:ccc@ddd.com.au>) - restart surgemail now.

I restarted Surgemail

Ran telmail again

Returned "deleted 2/3 msg files (ccc@ddd.com.au<mailto:ccc@ddd.com.au>) - restart surgemail now.

Ran telmail again

Returned "deleted 0/1 msg files (ccc@ddd.com.au<mailto:ccc@ddd.com.au>) - restart surgemail now.

 

 

tom cross

Partner Synergist

0418 295 336

tomc@html.net.au<mailto:tomc@html.net.au>

[cid:image001.jpg@01CFAD11.F49D42F0]

 

On Tuesday 29/07/2014 at 10:59:12, surgemail-support wrote:

Suspended prevents the user sending email. However message that are already queued will continue to go out, you can use the command

 

tellmail delete_contains user@xyz.com<mailto:user@xyz.com>

 

to delete queue entries containing that account name.

 

It is most likely a hacker is sending with the account and changing the password is probably the best thing to do. Inspecting the ip addresses used to send should determine for sure.

 

ChrisP.

 

Hi

What do the various settings in "Account Status" do please

We have a Users sending out spam.

Their IT people are checking with AV etc.

We changed the Status to Suspended, but still finding outward mail in the Queue.??

 

 

 

tom cross

Partner Synergist

0418 295 336

tomc@html.net.au<mailto:tomc@html.net.au>