David,

I get support inquiries about that occasionally, and every time it turns out the user did not supply a subject line. If the subject field is empty, you can’t enable the autoresponder… Not necessarily obvious.

Best,
Chirs


Am 30.10.2014 um 22:53 schrieb David Camm HIDDEN@advwebsys.com>:

> got an email from a customer's domain admin. he was trying to set up an "i'm away" message for one of his users.
> 
> it didn't work.
> 
> i logged in as admin and tried the same thing for that user. sure enough, it did NOT keep the enabled checkbox lit.
> 
> the domain admin says it works on other accounts in his domain, and i tested a test account in my domain and it did work.
> 
> anyone have any ideas??????
> 
> david camm
> advanced web systems
> keller, tx
> 
>