right now, it's fall in aukland, so not a likely vacation time :-)
david camm
On 4/14/2015 1:56 PM, Steven wrote:
>
> They usually resolve stuff for me instantly. I was just wondering
> because its a first that they didn't jump on it immediately. Not in
> any rush but I was just surprised that they actually could be human
> and take a day off.. :)
>
>
> ------------------------------------------------------------------------
> *From: *"Larry" HIDDEN@i@speedspan.com>
> *To: *surgemailHIDDEN@etwinsite.com
> *Cc: *"Steven Kenney" HIDDEN@wavedirect.net>
> *Sent: *Tuesday, April 14, 2015 12:31:05 PM
> *Subject: *Re: [SurgeMail List] av_avast high CPU
>
> Steve,
> they are likely looking into it.
> I think that they first try to see if they can reproduce the
> reported event on their machines.
> If they can, they typically will fix it quickly, but they might have
> to do release testing on more than one Operating System.
> If not, they will probably ask you for more information.
> Also note that "Avast is a third party product manufactured by Alwil
> software, and is currently provided free", so there may be more steps
> than normal to find a problem resolution.
> L
> ==================================
>
> On Tuesday 04/14/2015 at 11:49 am, Steven wrote:
> >
> >
> >
> >
> > Wonder if they are looking into it or if they are on vacation this
> > time of year :)
> >
> > Oddly enough I set av_avast = false just to disable it in the ini for
> > now to see if it would stop. I restarted surgemail and it still is
> > pegged at 100% off and on.
> >
> > From: "Larry" HIDDEN@speedspan.com>
> > To: surgemailHIDDEN@etwinsite.com
> > Cc: "Steven Kenney" HIDDEN@wavedirect.net>
> > Sent: Monday, April 13, 2015 11:28:44 PM
> > Subject: Re: [SurgeMail List] av_avast high CPU
> >
> >
> >
> > Steve,
> > we also confirm your observations. On a server with multiple cpu's,
> > one cpu will be used by avast 100% for about 8 seconds and then is
> > quiet. Avast process uses only 8% of memory and has very small I/O.
> > Surgemail loafs along at 8-20%.
> >
> > I notice that ~3 times a day we will get an "Important message from
> > Surgemail" with the subject "Avast auto restart seems to have worked".
> > There are alert emails from postmaster saying that avast has acted to
> > stop an email with virus code in them, so avast appears to be working.
> >
> > I only see 1 "vpipe failure" email alert per day. Every vpipe message
> > is followed by a "avast successful restart" email, but not all avast
> > restarts are preceded by a vpipe failure.
> >
> > av_avast version 1.4, file date Nov 7 2011, Linux 21 x86_64, 6.9c-1
> > /usr/lib/libavastengine.so -> libavastengine-4.so.7.0.1
> >
> > there have been 2 coredump/core.av_avast files in the last 3 days.
> >
> > Larry
> > Cincinnati
> > ===========================
> >> --- Original message ---
> >> Subject: Re: [SurgeMail List] av_avast high CPU
> >> From: Steven HIDDEN@wavedirect.org>
> >> To: <surgemailHIDDEN@etwinsite.com>
> >> Date: Monday, 04/13/2015 12:19 PM
> >> Also on a side note I do get the occasional vpipe failure even though
> >> I've followed the advanced instructions for linux and completed them
> >> without any issues. The tests run fine too. I just get the
> >> notification that the vpipe fails on a regular basis.
> >>
> >>
> >>
> >> From: "Steven Kenney" HIDDEN@wavedirect.org>
> >> To: surgemailHIDDEN@etwinsite.com
> >> Sent: Monday, April 13, 2015 8:41:16 AM
> >> Subject: [SurgeMail List] av_avast high CPU
> >> Since we updated to 6.9c-1 cpu usage has been through the roof. The
> >> culprit is the virus scanner. Also after the update it didn't quite
> >> work until we restarted a couple times. We noticed it adds a new line
> >> at the end of the process of restarting - " tcp_fix_ipv4 1".
> >> Probably unrelated.
> >>
> >>
> >>
> >> Anyone else having issues with avast?
> >>
> >> This is happening on both the mirror and primary servers.
> >
> >
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