Oh I just had a thought.� A possibly simpler solution, is to move
their 'inbox' to another folder.
That way it won't re-download the messages, performance will be
faster, and if at some point they decide they want the old
messages they can get to them via surgeweb (or imap).
You could even configure surgemail's auto inbox archiving feature
to keep doing this for these users so they won't build up this
huge inbox issue in future.
You'd probably want to test with the email client the user is
using to see if it does anything dumb in this situation :-) (like
making the messages vanish from their email client)... but
generally pop clients don't do that.�
ChrisP.
Some email clients will re-download even if the uuid's don't
change.�
What 'might' help is if you use pop migration instead of imap
migration on the problem account.� Then it will try and match
the uidl's.
You could do it manually using the tellmail command:
��� tellmail pop_import domain.name username password
create(or)nocreate keep
(but you would have to, have the old data still, and not
migrate that account using imap as well...) it's a real can of
worms to try and get this to happen and it depends on how the
other server deals with imap/pop...
In general, people should not use pop with 'leave on server'
they should change to imap if they want to keep the data on the
server, but I know convincing people to change that may be
impossible.� But the re downloading issue will keep occurring
every once in a while until they sort this out, also the load on
your system caused by these users is about 100x what a normal
account creates because ever 30 seconds their email client will
request a list of all 100,000 messages in their inbox :-).�
ChrisP.
On 21/06/2017 1:19 a.m., Jeff Crowe
wrote:
hi there,
I have just migrated a domain from an old server
to surgemail and all ran well. �I have a couple of users who
have about 2GB of email and are using POP3 (leave mail on
server is checked), when they started checking their mail vs
the new surge
mail server, the UUID has changed now they are
getting every thing again. �Any way to fix this to force
surgemail to send a UUID that will not download everything?
--
I'd really appreciate it if you could take a moment to
like us on FaceBook, thanks heaps!
ChrisP.
--
I'd really appreciate it if you could take a moment to
like us on FaceBook, thanks heaps! ChrisP.
