On Jul 26, 2017, at 6:20 PM, Chris Ferebee <cf@ferebee.net> wrote:

That’s actually a very good question.

I was going to point to RoundCube, but they seem to have caught eye candy disease since I last checked many years ago.

If I can make three suggestions:

1. Remove all gradients.

2. Redraw all icons – look to iOS 10 or the new half of Windows 10 for inspiration.

3. Bring in a professional UI/UX designer for an evaluation. Some things are hidden under a thick layer of thought processes that are only accessible to a software developer.

The current webmail interface is visually disturbing, confusing, and lacks discoverability. (As an example, none of my users was ever able to find or understand the autoresponder functionality without explicit instructions.)

Best,
Chris

Am 26.07.2017 um 23:53 schrieb surgemail-support <surgemail-support@netwinsite.com>:

I'm very curious to know what you think looks nicer or is easier to use,  a specific example or two would be great.  We did an internal review recently with this goal in mind, I started with the same thought that surely we could make it look more modern, but after looking around at competitors we only agreed on some fairly minor changes (slight button styling changes and some interface improvements like infinite scrolling).   We think a clean minimalist interface is actually easier for users to deal with than too much eye candy.  And we have a dim view of wasting screen real estate with fancy formatting that detracts from being able to see more real content.   

But by all means give me some examples and we'll certainly review this again. We would very much like to satisfy both needs (functionality, ease of use, and looking pretty) :-)

ChrisP.


On 27/07/2017 1:39 a.m., Steven wrote:

For the first time ever I've reconsidered renewing support.  Ultimately I will however the lack of development in the front end in the product over the past years has disturbed me.  The back end is fine, extremely light weight and reliable.  Support is good.  However time is surging on (pardon the pun) and the webmail interface really needs some serious attention.  There are so many nice free products out there that are much nicer for the end user.

Are there any plans on updating and improving the front end?  

--
Steven Kenney
Network Operations Manager
WaveDirect Telecommunications
http://www.wavedirect.net
(519)737-WAVE (9283)

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I'd really appreciate it if you could take a moment to like us on FaceBook, thanks heaps! ChrisP.