Stuart,

Actually I sent several over the past week to 
surgemailHIDDEN@t@netwinsite.com as well as the list @ 
surgemailHIDDEN@etwinsite.com

Yesterday I finally found your form on the web site and used it.

Tim

-----Original Message----- 
From: SurgeMail Support
Sent: Thursday, March 03, 2011 11:53 AM
To: Tim Meyer
Subject: Re: Where is Support

Hello,

I see a message that came into our servers on the 03/03 (yesterday) but
I don't see any others, you sent more on this issue?
Marijn will answer it very shortly regardless (in the next couple of
hours) and I am sorry it wasn't answered yesterday when it arrived.


Regards,
Stuart

On 4/03/2011 4:54 a.m., Tim Meyer wrote:
> We have been running Surgemail for several years, and always had good
> luck contacting support. However, for the past several days I have
> emailed support with a problem we are having with Surgeweb. No answer,
> nada, nothing. I have filled out the form on their web site also.
> Does anyone know why support is silent? Maybe its time to start looking
> for our next email server software? I really like Surgemail, but without
> support, it is now becoming a detriment to our offerings.
> ------------------------------------------
> Tim Meyer
> CEO, JTM MultiMedia, Inc.
> 515-277-1990
> www.jtmweb.com