In surgeweb there are, by design, no explicit settings to control this. In surgeweb while the session remains valid you should be able to send the message. If the session is no longer valid it should come up with a dialog telling you to login again and continue what you were doing.
Sessions should remain valid for about a week if you connect at least once per day.
There are some conditions like if you are unlucky on a server restart that the session might timeout before this. And just occasionally it seems to invalidate sessions on other conditions which I have not fully investigated but probably should at some stage soon.
Anyway, some questions to try and narrow things down:
What version of surgemail are your running?
What browser are you using?
What surgeweb windowing preferences do you have set?
What surgeweb interface were you using?
Marijn
On Sunday 17/04/2011 at 2:00 am, Scott Comstock wrote:
No.... my issue is in surgeweb.
Surgemail Support <surgemailHIDDEN@t@netwinsite.com> wrote:
This is webmail? (as opposed to surgeweb)
There the logout time should be controlled by this webmail.ini setting:
auto_logout_mins 120
Marijn
On Friday 15/04/2011 at 1:16 am, Scott Comstock wrote:
I just had our Superintendent report the same thing. Definitely something I'd like to adjust.
On Apr 14, 2011, at 8:07 AM, Geo. wrote:
When using webmail, what is the setting that controls the amount of time a user can sit there writing an email before it times out? I've had a couple users complain if they take too long to compose an email then they can't send it, instead they get some sort of an error and the email is lost. I'm guessing it's some sort of a timeout while on the compose email screen.
Geo.
