Thanks Vinny, but I already have that option checked.

Tim Meyer

On 5/3/2011 11:54 AM, Vinny_Abello@Dell.com wrote:

I think you’re looking for the setting g_spam_nobounce - Disables old user based hold/vanish settings. Users will still have the reject option, however.

 

-Vinny

 

From: Tim Meyer [mailto:tmeyer@jtmweb.com]
Sent: Tuesday, May 03, 2011 10:57 AM
To: surgemail-list@netwinsite.com
Subject: [SurgeMail List] Spam Report and Spam Held

 

I have an annoying problems. I have a few clients that get the Spam report with the line:

Warning: You are using surgemail spam held for storing suspected spam. This is no longer the recommended optimal technique for quaranteening spam.

When I check their Spam settings, they are indeed set up for the recommended Friends system and Spam settings are are set to never hold, never reject, never everything...

I know this happens as my account sends spams to the old Held folders and I have my Spam settings set for Friends system only.

Question: Since we have ALL users use Surgeweb for web email, how do I turn off the old Spam Held mechanisms so no email ever gets sent to these old folders?

 

-------------------------------- Tim Meyer CEO, JTM MultiMedia, Inc. www.JTMWeb.com