Yes that is the only way I've found as well.
Do you know where in the sea of settings in the INI file that allows me to
set the lockout time period? Maybe setting it lower might help. I've told
my customers that in the past. But its always someone new.
-----Original Message-----
From: plear [mailtoHIDDEN@aquawest.net]
Sent: Thursday, October 13, 2011 11:23 AM
To:
surgemail-list@netwinsite.comSubject: Re: [SurgeMail List] Reset Lockout
The only way I've found to let someone who has attempted to log in too many
times is to restart surgemail. Clearly not an elegant solution.
The other solution is to set the lock-out time to a lower number and let
your users know that if they try more than X times then they have to wait Y
minutes before they can try again? Neither provides an immediate solution
but if the lockout time is low enough, it may be acceptable. On my part I
prefer to keep a higher lock-out time and therefore, I too would love to
know how to clear the block without having to restart surgemail.
On Oct 13, 2011, at 8:10 AM, Steve wrote:
Let's say someone forgets their password and keeps trying to log in.
After
a period of time it will lock out attempts from that IP it seems. I know
there is a predetermined time that it will reset and allow attempts again
-
but is there a tellmail command that will release the lockout on
accounts/ip
addresses?
I've tried reloading the config etc but doesn't seem to work.
Also is there a way to see which accounts are locked out, which IP's?
Sometimes we get some customers send over 300 in a day and I get a warning
and it was legit mail so I want to allow them more. Generally I put
corporations like that in a white list, but in some cases I do not want
to.
I just want to reset their daily allowance. Is there a way to do this?
Thanks in advance :)