Sorry, I couldn't find the tabs at first, because...

On a MacBook Air 11", the screen is 768 pixels high, the tabs are hidden at the top of the main pane, and there is no obvious way to scroll the main pane to show them. (The scrollbar thumb appears, but the pane doesn't scroll.) I didn't realize where I should be seeing the tabs.

That being said, on a larger screen I get the same error messages, but the tabs appear to work as expected.

Best,
Chris Ferebee
http://ferebee.net


Am 08.02.2012 um 22:31 schrieb Surgemail Support (Marijn):

There is no specifically "known issue", but this is surgeweb connecting to user.cgi to retrieve necessary information to populate the "filtering and spam control" tab of its interface.

A few things could be interfering with that (and have done so in the past):
- SSL port lockdown may be preventing this connection
- Frontend / backend configuration may be resulting in surgeweb connecting to the wrong backend server

In these cases it does not receive a correctly formatted response which is likely to result in the "unknown error" red dialog.

If you press one of the links on the "filtering and spam control" tabs does that work ok?

Marijn


On Wednesday 08/02/2012 at 8:49 pm, Chris Ferebee wrote:

When a user accesses the Options screen in SurgeWeb (Standard skin), a pink error message is shown near the top of the screen. Firefox 10.0 (Mac) reports it as:

Unknown error on ajax request. Please report this code to support:
SyntaxError:missing ; before statement
[cmd=proxy&sid=1420xxxxx&add_auto_login=true&url=/cgi/user.cgi?cmd=auto...]

Safari 5.1.3 reports it as:

Unknown error on ajax request. Please report this code to support:
SyntaxError:Expected an identifier but found 'request' instead
[cmd=proxy&sid=1484xxxxx&add_auto_login=true&url=/cgi/user.cgi?cmd=auto...]

I'm running SurgeMail 5.3h2-2 on Debian Linux 64-bit.

Is this a known issue, is there a fix?

Best,
Chris Ferebee
ferebee.net