if you look at surgemail.ini (probably in /etc) and find the definition 
of the user's domain, you should see an entry with a path to the top of 
the mail storage directory for that domain

e.g. on my server the paths are /var/spool/mail/domainname

if you dig into that dierctory you should be able to find the 
subdirectory where his mail is stored.

what you do from there is up to you, but `rm -fr *` will remove 
everything in that directory and subdirectories. just be careful that 
you are in the directory you want to be in when issuing the rm.

david camm
advanced web systems
keller, tx


On 2/23/2012 2:23 PM, Glenn Meadows wrote:
> Wouldn't the path to the users MBOX be the same on the mirror that it is
> on the main (relatively speaking).
> --
> *Glenn Meadows*
> /Mayfield Mastering
> 2825 Erica Place
> Nashville, TN 37204
> 615-383-3708/
>
> On 2/23/2012 2:17 PM, Steve wrote:
>>
>> Also another problem is that I can�t use the tellmail commands in CLI
>> because it won�t start surgemail on the main server that had its hard
>> drive filled up.
>>
>> The error trying to start surgemail is
>>
>> Starting Surgemail server:
>>
>> Stat failed
>>
>> : No such file or directory
>>
>> Couldn�t get stat info on (), does it exist
>>
>> Could I clear up the space, then run the installer again?
>>
>> ------------------------------------------------------------------------
>>
>> *From:*Steve [mailtoHIDDEN@wavedirect.net]
>> *Sent:* Thursday, February 23, 2012 3:11 PM
>> *To:* surgemailHIDDEN@etwinsite.com
>> *Subject:* [SurgeMail List] Disk Full
>>
>> Sorry forgot to change the title of the message.
>>
>> I had a user I was migrating from an old domain over manage to somehow
>> fill his mailbox with 17000 message and climbing. It seemed like there
>> was a loop somewhere. I got a warning about the disk space but it was
>> too late. I tried to delete the user�s mailbox and received a warning
>> that it couldn�t delete it. I tried to clear up some space immediately
>> by deleting some old files but now the surgemail server won�t start.
>> Linux is fine. So I shut down the VM and moved to the mirror for now
>> until I can figure out how to clear up the issue.
>>
>> In the meantime I went to the mirror and tried to delete that user�s
>> account. I tried to delete the user account which is about 5GB and it
>> just sits there and has been sitting there for 15 minutes.
>>
>> Is there a manual way I can remove this person�s account? I�m pretty
>> sure the files are in /usr/local/surgemail somewhere. But identifying
>> the correct directory seems to post a problem while in a hurry.
>>
>> The error while deleting the user is this
>>
>> *Failed to delete 'username' (**Failed to archive
>> HIDDEN@me@domain.com) files, check mail.err and
>> g_archive_on_delete_dir setting)*
>>
>
>