Yes this is useful information, quite interesting in fact.  Would be cool if we could get some sort of feature to unlock only specific entries instead of clearing all of the lockouts.   

Like I said with us we have many different locations that have many natted people so they look like they are coming from a single IP.  If one of them screws up it locks out everyone behind that IP.  That is why I was hoping it could be sort of locking out only combinations of IP and user accounts. 

Maybe a new feature can be to set up a list of certain subnets to only lockout the user and not the IP. 

On 6/18/2012 8:39 PM, Steve wrote:

I'll give that a shot tomorrow thanks. 

Because sometimes NAT sucks and we have no choice because of IP limitations this is only going to get worse until ipv6. 

On 6/18/2012 6:25 PM, Support wrote:

In addition to my last email, try

    tellmail lockout_show

   and

    tellmail lockout_clear

 

I think those may be the two you are after...

  ChrisP.

 

Is there some sort of report or status section that shows me where IP's or accounts are temporary locked out? There really should be one, with a way of "unlocking" them maybe with a button. Seems the only way to reset the counter is to restart the mail server. Another issue I'm bumping into is that some of my customers are natted quite a bit behind a public IP so its blocking out the entire IP. Isn't there an IP exemption list for blocking out IP's? I just haven't found the setting yet. For some internal IP subnets I'd rather have it just block it out via account instead of IP.

 

Thanks in advance for any help :)

 

 

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Steven Kenney
WaveDirect Telecommunications
www.wavedirect.net
(519)737-WAVE (9283)