SurgeMail Version 5.3h2-2



Wayne Gregori
Cell: 510-219-3887
HIDDEN@origroup.com


On Thursday 23/05/2013 at 1:19 am, Surgemail Support (Marijn)  wrote:
>
> Hi
>
> Something will be triggering a javascript error during the surgeweb 
> intialisation. It is likely to be one invalid characters or name 
> washing in one of several things:
> - Something to do with particular messages in the inbox
> - Something to do with the html of signature settings etc
> - Possibly even folder naming etc
> Although I'm not aware of specific issues / situations that are still 
> in surgeweb that can be causing this, we have seen this in the past. 
> Which version of surgemail are you on?
>
> Looking at the browser error console should provide quite a lot of 
> info when the exception occurs. Chrome or FireFox generally give the 
> most useful error message in this situation.
>
> I'd be happy to login to the account in question if needed and would 
> be able to tell fairly quickly what is going on if you want me to. 
> (Just make sure any reply with access details is offlist)
>
> Marijn
>
>
>
> On Thursday 23/05/2013 at 12:06 pm, Wayne Gregori  wrote:
>>
>> I have a user (my wife :) who can not login to webmail.  The screen  
>> gets to step 3 of 3 and stops... This has never happened.  I have  
>> rebooted the server with now affect.  any help would make my marriage  
>> stronger...
>>
>> thanks
>>
>>
>>
>> Wayne Gregori
>> Cell: 510-219-3887
>>HIDDEN@gorigroup.com
>>
>>
>>
>>
>>
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