Jim,

thanks for sharing your finding of the missing directory. It has been missing in our installation as well. Although the av_avast.status file did indicate an update SUCCESS result, the admin page said Error.

 

After adding the /surgemail/avast/ (as owner mail.mail) directory, it is nice to have a mystery solved .   

 

Larry

Cincinnati

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On Sunday 06/16/2013 at 12:45 pm, JDL wrote:

Just an update, I manually created the /usr/local/surgemail/avast/ directory and it now contains a lastupdate.dat file. The Avast status on the web interface now shows "Last update run 0.7 hrs ago SUCCESS".

Jim

On Jun 16, 2013, at 11:43 AM, JDL <HIDDEN@agineNet.net> wrote:

Netwin,

I noticed the following today in the Avast status:

Last update run (none since startup)
Avast scanner uptime 3 days 09:37:18

I have g_virus_avast_hour set to "0,6,12,18", so I was confused as to why there were no updates. I know that it has been working fine up until a few days ago. I checked av_avast.log and found the following.

15 01:53:35:Err: Could not store status (SUCCESS) in avast/lastupdate.dat - No such file or directory

I did not delete any directories recently. The only thing I did recently was to upgrade to special build 6.4b-14. I am not sure if a path changed but the directory was not automatically created or if something was automatically deleted during the upgrade. I am going to manually create /usr/local/surgemail/avast/ (assuming that it where it should be) and see if that fixes the problem.

Jim Lohiser
Imagine Net, Inc.