Thanks for the quick reply.  Will let you know if it works for them.

On Jul 8, 2013, at 2:43 PM, Glenn Meadows wrote:

> Usually it's a PST file issue, where the PST folder is at it's  
> maximum size if it's a style PST prior to 2k3.  has a 2 gig file  
> size limit.  OR, the PST file is damaged, and needs to be rebuilt.   
> Have them run the PST Repair tool to rebuild the file.  Have them  
> make sure to allow the repair tool to create a backup, just in  
> case.  It's a checkbox on the final page where you tell it to repair  
> the file, after it's scanned it and determined that there are errors.
>
> --
> Glenn Meadows
> Mayfield Mastering
> 2825 Erica Place
> Nashville, TN 37204
> 615-383-3708
>
> On 7/8/2013 1:39 PM, Martin Abell wrote:
>> Hello,
>>
>> Has anyone had a user complain that messages are staying in the  
>> Outbox in Outlook after the message is sent?  This is regardless of  
>> attachment size (or no attachment) and may be addressed to another  
>> user in the same domain on the other side of the office. Attempts  
>> to just move the already-delivered message from Outbox to the Sent  
>> folder are aborted.  The server logs show everything being delivered.
>>
>> Martin
>> SpeedSpan.
>>
>>
>
>