RFC's say the reply address must exist, so I just use the null address of <>HIDDEN@n.etc




On Thursday 27/01/2011 at 8:34 am, Scott Comstock wrote:

I'm guessing there is a great way to handle the following scenario in surgemail but I haven't the slightest idea what it would be....

We have a few systems that generate automated e-mail messages to parents. It is designed to be one-way communication and we do not want parents to "reply" to these messages and if they do we want them to get a message that states it is a "unmonitored" account and direct them to who they should be sending messages to if they have questions.

Currently this account, let's sayHIDDEN@y@domain.com, also receives quite a few bounce messages as parent's supply bad e-mail addresses, or the change, become suspended, basically you name it and it happens. We thought about turning on a holiday auto-respond message with instructions to only reply to messages sent to the address... but I'm concerned that when the autoreply sees the bounce messages it will reply to those and i'm not sure how that is handled. The last thing I want to do is create a storm of bounced messages.

So... does anyone have a suggestion on how to setup a noreply address that will respond with "this is an unmonitored account, please send your question to here.... blah blah blah"?

Thanks in advance.

Scott

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