I have set up a real account called do.notHIDDEN@eton.ca. All one-way notices are sent from that account. I set up an mfilter rule as follows: if (isin("To","do.not.reply")) then call report(HIDDEN@ster@eton.ca", "REPORT: idiot mail to do.not.reply") reject "It says (do.not.reply) ... wonder if the name is a clue?_ec04" end if This will reject any mail sent to that address during the SMTP handshake (so you won't get a bounce storm) plus it silently forwards the message to the postmaster who can see if it is some desperate soul who can't read. You may choose a more polite Subject for your reports, but only the postmaster sees them anyway. The sender's email client should indicate that the mail failed with the message "It says (do.not.reply) ... wonder if the name is a clue?_ec04". Again, you may want to be less obtuse in your message. The ec_04 is just a local error code that lets me find the rule quickly in the logs. Neil On 2011-01-27 11:36 AM, Scott Comstock wrote: > I'm guessing there is a great way to handle the following scenario in surgemail but I haven't the slightest idea what it would be.... > > We have a few systems that generate automated e-mail messages to parents. It is designed to be one-way communication and we do not want parents to "reply" to these messages and if they do we want them to get a message that states it is a "unmonitored" account and direct them to who they should be sending messages to if they have questions. > > Currently this account, let's sayHIDDEN@y@domain.com, also receives quite a few bounce messages as parent's supply bad e-mail addresses, or the change, become suspended, basically you name it and it happens. We thought about turning on a holiday auto-respond message with instructions to only reply to messages sent to the address... but I'm concerned that when the autoreply sees the bounce messages it will reply to those and i'm not sure how that is handled. The last thing I want to do is create a storm of bounced messages. > > So... does anyone have a suggestion on how to setup a noreply address that will respond with "this is an unmonitored account, please send your question to here.... blah blah blah"? > > Thanks in advance. > > Scott -- Neil Herber
Last Message | Next Message