1) turn on friends
2) upgrade to the latest beta
3) adjust the spam/friends settings. (probably about 10 is what you 
need for your situation)
4) turn on all recommended config settings
5) complain to me if it doesn't work as desired... :-)  (with a couple 
of examples with headers :-)
Friends is a core part of the spam handling and must be used.   But it 
doesn't have to block or challenge anything, that is a choice you make 
in your friends settings.   This choice didn't exist in early versions 
so some people refuse to turn it on now not realizing it can actually 
do exactly what was occurring before the upgrade to version 5 ( so 
essentially you can at worst mimic the old behaviour
prior to version 5)



So step one, make sure it is turned on,  then configure the options so 
it won't block new potential customers. For that you need a friend 
setting of about '10', maybe even 11...

Place in friends folder if score is above 10 (And challenge)

(In my opinion challenge as well, challenging is even more important 
with a high value rule as your spam filter will contain 99.9% spam so
it will be very hard for you to manually spot any false positives, and 
also with a high value rule like 10 the number of real people falsely 
challenged will be low so not much offense will occur)

The user will certainly still get spam with these settings, but the 
volume of spam will be relatively low, and they can check the daily 
spam report to see if any false positives got caught.

      ChrisP.




On Sunday 27/02/2011 at 2:20 pm, Len Engel  wrote:
> Since upgrading to the latest version spam has been out of control... 
> anyone have any suggestions on setting for spam.
>
> I have mostly commercial so can not use the friends system, since they 
> do not want to block valid "new" potential customers
>
> --
> Len Engel
> Horizon Internet Solutions
> http://www.horizon-internet.com
> Boise Idaho USA
>
>