On 05/13/11 14:20, Steve wrote:
> No all of them have it set up to leave a copy on the server and delete
> after 2 days.
>
> We�ve done it for our sales account without fail for years. Its mainly
> just so when we reply back out it uses the sales account.
>
> ------------------------------------------------------------------------
>
> *From:*Kevin Gagel [mailtoHIDDEN@cnc.bc.ca]
> *Sent:* Friday, May 13, 2011 2:37 PM
> *To:* surgemailHIDDEN@etwinsite.com
> *Subject:* RE: [SurgeMail List] Pop Mail not getting delivered to some
> people
>
> On Friday 13/05/2011 at 11:08 am, Steve wrote:
>
> Thanks for the advice. Yes I�ve already recommended they move to IMAP.
>
> I would have to convert this account to IMAP? I thought you could just
> remove the account in Outlook and then use IMAP to connect back to the
> account.
>
> I think the issue was that if one of the 3 people checking it delete a
> message wouldn�t it delete the message for all of them?
>
> Hold on.
> Are you saying one account is servicing three users? Then hell ya, user1
> reads message and deletes it then user2 won't ever see it. The same
> would apply to IMAP.
>
> Netwin should chime in here... I do think that you can setup an account
> and share it to other accounts. I'm sure of the procedure or if they
> would/could be setup as "slave" accounts but I do know that you can
> share it.
>
> Kevin W. Gagel
> Network Administrator
> College of New Caledonia
> (250)562-2131 local 5448
>


Delete depends on how the client is setup.   The default is that when 
user 1 deletes a messages, it's removed from the server.  In that case, 
if user 1 deletes a message before user 2 or user 3 have downloaded it, 
then it's gone and user 2 and user 3 will never see it.

Sounds like you or someone needs to go over the setup of the email 
clients on those three machines.

Lyle