Hello,
SurgeMail shouldn't be resending on a 5xx error. Have you actually seen
this happen or are you just going by what yahoo are saying?
Possibly something is going wrong but the logs will tell all.. If you
can send us msg*.rec showing the resends on a 5xx error we would be most
interested (to surgemailHIDDEN@t@netwinsite.com)
Regards,
Stuart
On 26/07/2011 8:52 a.m., Ryan Campbell wrote:
> Thanks Lyle
>
> The 421 being given by the Yahoo servers is as a result of ongoing 550
> errors.
>
> On receiving a 550, surgemail retries sending a number of times - only
> producing more 550 errors - legitimately.
>
> This continues until Yahoo servers temporarily deny emails being sent from
> my server preventing real email being sent.
>
>
>
> How do I stop surge mail retrying 5xx errors ???
>
>
>
>
>
> Ryan
>
>
>
>
>
>
>
> On 25/07/11 11:22 PM, "Lyle Giese"HIDDEN@crcomputer.info> wrote:
>
>> Ryan,
>> this has nothing to do with the quality of the email addresses going to
>> Yahoo. (I have some large lists and get this all the time from yahoo).
>>
>> The error you are getting is a 421 error, not a 5xx series error. 400
>> series errors are temporary failures and should be retried. 500 series
>> errors are fatal errors and should not be retried.
>>
>> But in this case, it's a 421, so a retry is in order.
>>
>> Yahoo plays by it's own rules and there doesn't seem to be much anyone
>> can do about it and it's almost impossible to contact an intelligent
>> human there.
>>
>> To mitigate this problem, I use g_send_tolimit to limit yahoo sends to
>> 300 per hour and that helps.
>>
>> Lyle Giese
>> LCR Computer Services, Inc.
>>
>>
>> On 07/24/11 22:49, SurgeMail Support wrote:
>>> If using dlist then set for each list:
>>>
>>> bounce_remove "true"
>>>
>>> To automatically remove the failures...
>>>
>>> Regards,
>>> Stuart
>>>
>>> On 22/07/2011 10:22 p.m., surgemailHIDDEN@etwinsite.com wrote:
>>>> Hi All ... hoping someone can help me out ...
>>>>
>>>> Recently my email server has been receiving the following error when
>>>> sending to Yahoo:
>>>>
>>>> 421 4.7.0 [TS01] Messages from 202.70.128.4 temporarily deferred due
>>>> to user complaints - 4.16.55.1; see
>>>> http://postmaster.yahoo.com/421-ts01.html
>>>>
>>>> I went to the referred site and completed their first form, upon which
>>>> I received an email referring me to read:
>>>>
>>>>
>>>> http://help.yahoo.com/l/us/yahoo/mail/postmaster/basics/postmaster-15.ht
>>>> ml
>>>>
>>>>
>>>>
>>>> Within this page Yahoo requests ...
>>>>
>>>> Don't retry 5xx messages. If we reject a message with a 5xx error, we
>>>> will not accept it anytime soon. Retrying the message wastes both our
>>>> resources and makes you appear to have a dirty list.
>>>>
>>>>
>>>> How do I config surgemail to not send retry when receiving a 5xx
>>>> error???
>>>>
>>>>
>>>> My user base is such that they are lazy and IT incompetent - being
>>>> that they dont check email addresses, they dont care for bounce back
>>>> messages, and they simply dont get it. Consequently, my email server
>>>> queue is full of 550 bounce backs which explains the damaged
>>>> reputation of my email server.
>>>>
>>>>
>>>> Any advice would be really appreciated.
>>>>
>>>> -Ryan-
>>>
>>>
>>
>>
>
>
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