the response shown below is a 421. Again this is NOT an unusual
occurance with Yahoo when you have a high level of email going to them.
If you can post one or two of the 550 errors. As far as I know,
surgemail does honor 500 series errors as fatal errors and does not
retry them. I have never seen Surgemail do that. All messages I see in
the pending queue are for 400 series error messages.
Lyle Giese
LCR Computer Services, Inc.
On 07/25/11 15:52, Ryan Campbell wrote:
> Thanks Lyle
>
> The 421 being given by the Yahoo servers is as a result of ongoing 550
> errors.
>
> On receiving a 550, surgemail retries sending a number of times - only
> producing more 550 errors - legitimately.
>
> This continues until Yahoo servers temporarily deny emails being sent from
> my server preventing real email being sent.
>
>
>
> How do I stop surge mail retrying 5xx errors ???
>
>
>
>
>
> Ryan
>
>
>
>
>
>
>
> On 25/07/11 11:22 PM, "Lyle Giese"HIDDEN@crcomputer.info> wrote:
>
>> Ryan,
>> this has nothing to do with the quality of the email addresses going to
>> Yahoo. (I have some large lists and get this all the time from yahoo).
>>
>> The error you are getting is a 421 error, not a 5xx series error. 400
>> series errors are temporary failures and should be retried. 500 series
>> errors are fatal errors and should not be retried.
>>
>> But in this case, it's a 421, so a retry is in order.
>>
>> Yahoo plays by it's own rules and there doesn't seem to be much anyone
>> can do about it and it's almost impossible to contact an intelligent
>> human there.
>>
>> To mitigate this problem, I use g_send_tolimit to limit yahoo sends to
>> 300 per hour and that helps.
>>
>> Lyle Giese
>> LCR Computer Services, Inc.
>>
>>
>> On 07/24/11 22:49, SurgeMail Support wrote:
>>> If using dlist then set for each list:
>>>
>>> bounce_remove "true"
>>>
>>> To automatically remove the failures...
>>>
>>> Regards,
>>> Stuart
>>>
>>> On 22/07/2011 10:22 p.m., surgemailHIDDEN@etwinsite.com wrote:
>>>> Hi All ... hoping someone can help me out ...
>>>>
>>>> Recently my email server has been receiving the following error when
>>>> sending to Yahoo:
>>>>
>>>> 421 4.7.0 [TS01] Messages from 202.70.128.4 temporarily deferred due
>>>> to user complaints - 4.16.55.1; see
>>>> http://postmaster.yahoo.com/421-ts01.html
>>>>
>>>> I went to the referred site and completed their first form, upon which
>>>> I received an email referring me to read:
>>>>
>>>>
>>>> http://help.yahoo.com/l/us/yahoo/mail/postmaster/basics/postmaster-15.ht
>>>> ml
>>>>
>>>>
>>>>
>>>> Within this page Yahoo requests ...
>>>>
>>>> Don't retry 5xx messages. If we reject a message with a 5xx error, we
>>>> will not accept it anytime soon. Retrying the message wastes both our
>>>> resources and makes you appear to have a dirty list.
>>>>
>>>>
>>>> How do I config surgemail to not send retry when receiving a 5xx
>>>> error???
>>>>
>>>>
>>>> My user base is such that they are lazy and IT incompetent - being
>>>> that they dont check email addresses, they dont care for bounce back
>>>> messages, and they simply dont get it. Consequently, my email server
>>>> queue is full of 550 bounce backs which explains the damaged
>>>> reputation of my email server.
>>>>
>>>>
>>>> Any advice would be really appreciated.
>>>>
>>>> -Ryan-
>>>
>>>
>>
>>
>
>
|
