Did you look in the quaranteen/spam folder to find the message and 
release it.   That is where I would expect you to find it in this 
situation.

Failing that go to the 'log' page and search for the address/subject 
in question and see what you find there.


  ChrisP.



On Wednesday 07/09/2011 at 11:00 am, Case Hugo  wrote:
> I have a customer that is placing a you-tube video and is waiting for 
> a confimation.  I see the email show up under "friends" - incoming 
> with the "google email verification" subject, but it is not in her 
> Mailbox?
>
> How can that be?
>