It's now Saturday in Netwin-land, and they may not be around to answer non-premium support  ...

On 10/28/2011 1:33 PM, Charles Bender wrote:

Hey guys,

Starting at Midnight last night we have had our surgemail services restart every 30 minutes. The stack trace log says it is a thread lockup but it is happening on both my primary and mirrored server which seems highly unlikely.

 

I have opened a ticket with Netwin Support but they have not responded in hours and I am dealing with 5000 plus users lighting up my phones. Any help would be appreciated and unless Netwin gets their support happening faster I may have to leave the platform.

 

Any help would be appreciated.

Thanks

Chuck