I've seen instances where large email attachments, that don't fully download before the mail client times to the next retrieve time period get's totally confused, and won't download anything. The solution is to TRY to get people to not set Outlook or other email clients to check for new mail every 1 or 2 minutes, especially if they're on a slower internet connection. It's not so bad when you're on a local subnet where the mail server is located (in house). Most typically are not. Not sure if that's the issue or not, but I've seen that problem cause all sorts of issues, especially with Outlook as the client. -- *Glenn Meadows* /Mayfield Mastering 2825 Erica Place Nashville, TN 37204 615-383-3708/ On 2/20/2012 5:55 PM, David Camm wrote: > had a customer call saying they could receive via pop - they received > a few messages but then could not receive any more. > > i found this in pop2.log > > 20 17:09:56.00:-1286386800: pop: Write to user failed -1/78 Err Code > Zero writeopencheck > 20 17:09:56.00:-1286386800: pop: mlink_get_closing is set so closing link > 20 17:09:56.00:-1286386800: pop: Closing POP3 connection (lazaro) 1 > > i experienced something similar this past saturday and was able to get > by it by deleting a rather large (2MB) unneeded email via surgeweb. > > i found five instances of this message within the time span of the log > - 16:49 to 17:16 > > any ideas what might be causing this? mail is stored on a raid 5 > array, so i don't believe it's a disk problem..... > > david camm > advanced web systems > keller, tx > >
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