Georgi,

I have run into this before. It always happens when the client is playing with folders.

I just go to my backup and restore that persons folder.

Hope this helps.

Tim Meyer
CEO, JTM MultiMedia, Inc.

On 3/7/2012 10:30 AM, Georgi Meyer wrote:

Hi All,

I have an IMAP user with email setup on an iPhone, iPad, and Apple client. She created a bunch of new folders on her iPhone last night and when she came in her inbox was empty.

Has anyone experience this type of issue before? How do I retrieve the email without restoring everything from backup?

Thanks,
Georgi