BTW, the home page

	<http://netwinsite.com/>

still lists "SurgeMail 5.3" in the headline as if it were the current version. That had me fooled for a while… You could just drop the version number from the home page. :)

Best,
Chris


Am 24.05.2013 um 02:48 schrieb Surgemail Support (Marijn) <surgemailHIDDEN@t@netwinsite.com>:

> 
> Ah that is a rather old build. Yep definitely start by upgrading to the latest surgemail version - I suggest the latest 6.4a beta actually rather than release build and I expect this will be resolved.
> 
> For changes in surgeweb since the build you are running see:
>     http://netwinsite.com/surgeweb/help/updates.htm
> 
> Let me know if that does not resolve the issue.
> 
> Marijn
> 
> 
> 
> On Friday 24/05/2013 at 12:33 am, surgemailHIDDEN@etwinsite.com wrote:
>> 
>> SurgeMail Version 5.3h2-2
>> 
>> 
>> 
>> Wayne Gregori
>> Cell: 510-219-3887
>>HIDDEN@gorigroup.com
>> 
>> 
>> On Thursday 23/05/2013 at 1:19 am, Surgemail Support (Marijn)  wrote:
>>> 
>>> 
>>> Hi
>>> 
>>> Something will be triggering a javascript error during the surgeweb  intialisation. It is likely to be one invalid characters or name  washing in one of several things:
>>> - Something to do with particular messages in the inbox
>>> - Something to do with the html of signature settings etc
>>> - Possibly even folder naming etc
>>> Although I'm not aware of specific issues / situations that are still  in surgeweb that can be causing this, we have seen this in the past.  Which version of surgemail are you on?
>>> 
>>> Looking at the browser error console should provide quite a lot of  info when the exception occurs. Chrome or FireFox generally give the  most useful error message in this situation.
>>> 
>>> I'd be happy to login to the account in question if needed and would  be able to tell fairly quickly what is going on if you want me to.  (Just make sure any reply with access details is offlist)
>>> 
>>> Marijn
>>> 
>>> 
>>> 
>>> On Thursday 23/05/2013 at 12:06 pm, Wayne Gregori  wrote:
>>>> 
>>>> 
>>>> I have a user (my wife :) who can not login to webmail.  The screen   gets to step 3 of 3 and stops... This has never happened.  I have   rebooted the server with now affect.  any help would make my marriage   stronger...
>>>> 
>>>> thanks
>>>> 
>>>> 
>>>> 
>>>> Wayne Gregori
>>>> Cell: 510-219-3887
>>>>HIDDEN@gorigroup.com
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>> 
>>> 
>>> 
>>> 
>> 
>> 
>> 
>> 
> 
> 
> 
>