Marijn,

Can I change the email address that you have on record for me...

old:HIDDEN@et.com
new:HIDDEN@gorigroup.com

Will the change in email addresses impact my upgrade procedure?

Thanks



Wayne Gregori
Cell: 510-219-3887
HIDDEN@origroup.com


On Thursday 23/05/2013 at 5:48 pm, Surgemail Support (Marijn)  wrote:
>
> Ah that is a rather old build. Yep definitely start by upgrading to 
> the latest surgemail version - I suggest the latest 6.4a beta actually 
> rather than release build and I expect this will be resolved.
>
> For changes in surgeweb since the build you are running see:
>       http://netwinsite.com/surgeweb/help/updates.htm
>
> Let me know if that does not resolve the issue.
>
> Marijn
>
>
>
> On Friday 24/05/2013 at 12:33 am, surgemailHIDDEN@etwinsite.com wrote:
>>
>>
>> SurgeMail Version 5.3h2-2
>>
>>
>>
>> Wayne Gregori
>> Cell: 510-219-3887
>>HIDDEN@gorigroup.com
>>
>>
>> On Thursday 23/05/2013 at 1:19 am, Surgemail Support (Marijn)  wrote:
>>>
>>>
>>>
>>> Hi
>>>
>>> Something will be triggering a javascript error during the surgeweb   
>>> intialisation. It is likely to be one invalid characters or name   
>>> washing in one of several things:
>>> - Something to do with particular messages in the inbox
>>> - Something to do with the html of signature settings etc
>>> - Possibly even folder naming etc
>>> Although I'm not aware of specific issues / situations that are still  
>>>  in surgeweb that can be causing this, we have seen this in the past.  
>>>  Which version of surgemail are you on?
>>>
>>> Looking at the browser error console should provide quite a lot of   
>>> info when the exception occurs. Chrome or FireFox generally give the   
>>> most useful error message in this situation.
>>>
>>> I'd be happy to login to the account in question if needed and would   
>>> be able to tell fairly quickly what is going on if you want me to.   
>>> (Just make sure any reply with access details is offlist)
>>>
>>> Marijn
>>>
>>>
>>>
>>> On Thursday 23/05/2013 at 12:06 pm, Wayne Gregori  wrote:
>>>>
>>>>
>>>>
>>>> I have a user (my wife :) who can not login to webmail.  The screen    
>>>> gets to step 3 of 3 and stops... This has never happened.  I have    
>>>> rebooted the server with now affect.  any help would make my marriage  
>>>>     stronger...
>>>>
>>>> thanks
>>>>
>>>>
>>>>
>>>> Wayne Gregori
>>>> Cell: 510-219-3887
>>>>HIDDEN@gorigroup.com
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>