i never knew this existed. how does it work if you turn it on? the 
documentation is non-existent:

g_safe_smtp - Force users to prove they are real if logging in from 
unknown sources via smtp

This feature is intended to prevent spamers/hackers from harvesting 
accounts on your system and then using them to send out spam


david camm
advanced web systems
keller, tx

On 7/23/2014 4:28 PM, Glenn Meadows wrote:
> I think people new (and good) innate fear of randomly clicking links 
> in email is part of the problem. If the country was listed in the 
> message they got, it would actually be more helpful.
>
> -- 
> Glenn Meadows
> Mayfield Mastering
> 2825 Erica Place
> Nashville, TN 37204
> 615-383-3708
>
> On 7/23/2014 4:17 PM, surgemail-support wrote:
>> The email contains a link which shows them a map of the world with 
>> the origin of the ip address on the map... isn't that clear?   Or is 
>> that not working?  Or are they afraid of pressing the link incase 
>> it's a trick?
>> (just trying to understand why the existing mechanism isn't working 
>> as intended before modifying it - I think your idea is good actually)
>> ChrisP.
>>
>>     Netwin,
>>     Just making another feature suggestion. A common support call
>>     topic is the
>>     automated e-mail message from SurgeMail to a user when the
>>     g_safe_smtp is
>>     enabled. These are usually hacked accounts and SurgeMail is
>>     blocking the
>>     authenticated SMTP session from an unknown IP address. The problem
>>     is that
>>     the customer has no idea if the IP address included in the message
>>     is their
>>     IP address or some spammers IP address. As a result, they are
>>     confused and
>>     do not know if they should click the link included in the 
>> message. We
>>     usually ask them for the IP address in the e-mail, perform a WHOIS
>>     query,
>>     and then ask if they are trying to access their mailbox from that
>>     network/location. Today it was an IP address from the Ukraine.
>>     My suggestion is that if g_country_ip is also enabled, which gives
>>     SurgeMail
>>     the country that owns the IP, include the country information in the
>>     g_safe_smtp notice. I think that would eliminate a lot of the
>>     confusion for
>>     the end user.
>>     Thanks,
>>     Jim Lohiser
>>     N2Net
>>
>
>
>